Downloading Tenant Pro 5.0

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Be sure to install the same Service Release on all computers from which you access Tenant Pro.

The purpose of this fax is to simplify your task of Downloading updates to the Tenant Pro program. Your basic instructions, detailed below, include the following:

  1. Logging onto the Internet and accessing the web site for Property Automation Software Corporation.
  2. Downloading the Service Release file.
  3. Uncompressing the file.
  4. Opening your file with the updated version of the program.

Stage 1 - Before you begin:

  1. Write down the name and location of your data file, which is shown on the blue title bar of your Tenant Pro program. It will read something similar to C:\Tenant Pro\MyDataFile.df1
  2. Close your Tenant Pro program.

Stage 2 - Negotiating the website:

  1. Go to http://www.tenantpro.com
  2. On the main page click on the “Downloads” link along the top of the page.
  3. Click on the “5.0 Release” link on the Left side of the screen.



  4. Accept the License Agreement.
  5. You will be told that Tenant Pro must be closed before installing the service release. Close your Tenant Pro program at this time if you have not already done so.
  6. Click Accept to begin downloading the file.

Stage 3 - Downloading the file:

1. Next is a question: What would you like to do with this file? (XP Users will receive a screen asking if you want to save or open the file.) Leave the 2nd option selected, which reads: Save this program to disk. (XP Users, click on the SAVE button). Please note: This will save the update file directly to the hard drive. Please do not try to save this to a diskette. Now, click on the [OK] push-button. This now places you on a window titled Save As, with a field heading of Save in:

2. Click on the down-arrow to the right of the Save in: field. Select the option DESKTOP. (Then click on the [Save] push-button.) If you haven’t previously downloaded the update, this will start the Download process.

3. If you have previously downloaded and already have a copy of TP_Updt5.exe in this folder, you will receive a message asking you: Replace existing file? Click on the [Yes] push-button to continue the download.

Stage 4 - Uncompressing the Update File:

  1. Make sure you have exited Tenant Pro, along with all other programs.
  2. Look on your Desktop for the file TP_Updt5.exe and double-click it.
  3. You should now be on a window labeled “WinZip Self-Extractor (TP_Updt5.exe).
  4. Browse to the location of your Tenant Pro software.
  5. Click on the UNZIP Button to install the Service Release into the directory where you have Tenant Pro installed.
  6. When the install is finished, you will see a message indicating that the files were unzipped successfully.
  7. Close the WinZip window and launch Tenant Pro
  8. If you get the “Change Data File” window, browse to the location of your data file that you wrote down in Stage 1 : Step 1.

Note: If you have previously downloaded an update, you will receive various prompts for overwriting files, please click the YES button for each of these prompts. If you have not previously downloaded the update, then the files will simply be unzipped and placed in your folder.

Tenant Pro Technical Support Network
Phone Support: (972) 231-HELP (4357)
Email Support: support@propertyautomation.com
Web Address: www.tenantpro.com